Utax P-6035i MFP User Manual Page 363
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Troubleshooting > Troubleshooting
Responding to Messages
If the touch panel or the computer displays any of these messages, follow the corresponding procedure.
A
B
NOTE
When contacting us, the serial number will be necessary. To check the serial number, refer to Display for Device
Information on page 3-8.
Message Checkpoints Corrective Actions
Reference
Page
Activation error. ― Turn the power switch off and on. If
the error exists, contact
administrator.
―
Add the following paper
in cassette #.
Does the selected paper size
matches the paper size loaded in
the specified paper source?
Press [Continue] to continue
printing.
Press [Cancel] to cancel the job.
—
Is the indicated cassette out of
paper?
Load paper.
Press [Paper Selection] to select
the other paper source. Press
[Continue] to print on the paper in
the currently selected paper source.
page 3-12
Add the following paper
in the multi purpose tray.
Does the selected paper size
matches the paper size loaded in
the specified paper source?
Press [Continue] to continue
printing.
Press [Cancel] to cancel the job.
—
Is the indicated cassette out of
paper?
Load paper.
Press [Paper Selection] to select
the other paper source. Press
[Continue] to print on the paper in
the currently selected paper source.
page 3-18
Message Checkpoints Corrective Actions
Reference
Page
Box is not found. ― The specified box cannot be found.
Job is canceled. Press [End].
—
Box limit exceeded.
*1
*1 When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses. For details
on Auto Error Clear, refer to Auto Error Clear
on page 8-39.
Is [End] displayed on the screen? The specified box is full, and no
further storage is available; Job is
canceled. Press [End]. Try to
perform the job again after printing
or deleting data from the box.
—
- USER MANUAL 1
- Contents 3
- Overview 9
- Machine Features 10
- > Machine Features 11
- Strengthen security 12
- Printed guides 14
- Structure of the guide 15
- Quiet Mode 17
- Menu Map 19
- > Menu Map 20
- Removable 22
- Sub Address Box 23
- Polling Box 23
- Job Cancel 23
- 1 Legal and Safety 31
- Information 31
- Environment 33
- Precautions for Use 34
- Laser Safety (Europe) 35
- EN ISO 7779 36
- EK1-ITB 2000 36
- Legal Information 37
- Resource Saving - Paper 43
- Energy Star (ENERGY STAR 44
- ) Program 44
- 2 Installing and Setting 45
- Part Names 46
- Connectors/Interior 47
- Connecting Cables 50
- Connecting USB Cable 51
- Connecting the Power Cable 51
- Power On/Off 52
- Simple Login 54
- Setting Date and Time 55
- Wireless Network Settings 57
- Energy Saver function 58
- Sleep and Auto Sleep 59
- Quick Setup Wizard 61
- Control Description 63
- Installing Software 64
- Express Install 65
- Insert the DVD 65
- Finish the installation 66
- Custom Install 67
- Uninstalling the Software 70
- Install the Printer Driver 71
- Configure the printer 72
- Checking the Counter 75
- Sending Documents to a PC 76
- Strengthening the Security 76
- Embedded Web Server RX 78
- Configure the function 80
- Changing Security Settings 81
- Changing Device Information 83
- Specify the host name 84
- E-mail Settings 85
- Click [Submit] 88
- Registering Destinations 89
- Populate the fields 90
- Creating a New Custom Box 91
- Migrating the Address Book 94
- Load the Address Book data 96
- Book from entry No.1 97
- Preparation before Use 98
- Using the Operation Panel 99
- Touch Panel Display 101
- Editing the Home Screen 102
- Display the screen 102
- Configure the settings 102
- Function Icon Description 103
- Reference 103
- Tab Description 105
- Using the [Enter] key ( ) 107
- Help Screen 108
- Loading Paper 109
- Precaution for Loading Paper 110
- Loading in the Cassettes 111
- Load paper 113
- Open the multi purpose tray 115
- Open the rear cover 117
- Raise the envelope lever 117
- Close the rear cover 117
- Select a function 120
- Paper Stopper 121
- Shared Folder in a PC 122
- Create a folder 124
- [Advanced Sharing] button 125
- 2 Click the [Add] button 125
- In Windows XP, go to step 6 126
- Configuring Windows Firewall 128
- 2 Select [Advanced settings] 129
- 3 Select [Inbound Rules] 129
- 4 Select [New Rules] 129
- 5 Select [Port] 129
- “445” then click [Next] 130
- In Windows 8 131
- Add the name 132
- Add the address 133
- []. Press [Yes] 137
- Add One Touch Keys 138
- 4 Printing from PC 140
- Printing from PC 141
- Start printing 142
- Register the paper size 143
- No. Description 144
- Printer Driver Help 145
- Printing by AirPrint 146
- Printing the Documents 148
- Print the document 148
- Deleting the Documents 149
- Delete the document 149
- The document is deleted 152
- Operation on the Machine 159
- Loading Originals 160
- How to Load Originals 161
- Place the originals 162
- Favorites 163
- Registering Favorite 164
- Program Mode 166
- Register the favorite 166
- Recalling Favorite 167
- Application 169
- Using Applications 170
- Uninstalling Applications 171
- Registering Shortcuts 172
- 1-sided>>1-sided 173
- Basic Operation 174
- Reserve Next 175
- Canceling Jobs 176
- Select the functions 179
- Press the [Start] key 179
- Specifying Destination 180
- Select the destinations 181
- Destination Search 181
- Entering an E-mail Address 183
- Press [OK] 184
- Specifying a New PC Folder 184
- Select the folder type 184
- Check the status 186
- Send to Me (E-mail) 190
- Sending) 191
- Canceling Sending Jobs 192
- WSD Scan 193
- Loading Originals (page 5-2) 194
- Scanning using TWAIN 195
- Scan the originals 196
- Scanning with FMU Connection 197
- How to use the FAX Function 198
- What is Document Box? 199
- Sub Address Box/Polling Box 200
- Box List 200
- Document List 200
- Custom Box 201
- Press [Save] 202
- Storing Documents 204
- Printing Documents 205
- Editing Documents 206
- Deleting Documents 207
- USB Memory 208
- Plug the USB memory 210
- Store the document 211
- Removing USB Memory 212
- Using Various Functions 213
- Functions Description 216
- Custom Box (Printing) 217
- Store File 218
- Functions 220
- Paper Selection 221
- Original Orientation 222
- Original Image 223
- EcoPrint 224
- Color Selection 224
- Sharpness 225
- Adjustment) 225
- Prevent Bleed-thru 226
- Printing/Sending/Storing 227
- Layout image 228
- 4 in 1 Right then Down 229
- Left then Down 229
- Down then Right 229
- Down then Left 229
- One-sided to Two-sided 230
- Two-sided to One-sided 230
- Two-sided to Two-sided 230
- Continuous Scan 231
- Job Finish Notice 232
- File Name Entry 233
- Priority Override 233
- Duplex (2-sided Original) 234
- Sending Size 235
- File Format 236
- PDF Encryption Functions 237
- Item Value Description 238
- File Separation 239
- Scan Resolution 239
- E-mail Subject/Body 239
- Print from 240
- 7 Status/Job Cancel 243
- Checking Job Status 244
- Displaying Status Screens 245
- Details of the Status Screens 246
- Send Job Status Screen 247
- Store Job Status Screen 248
- Scheduled Job Status Screen 249
- Check the information 250
- Checking Job History 251
- Displaying Job History Screen 252
- Sending the Log History 253
- Job Operation 254
- Device/Communication 255
- "SSD" 256
- "Connection Status" 256
- Setup and Registration 258
- (System Menu) 258
- System Menu 259
- P-4030i MFP/P-4035i 260
- 4000 4000 260
- P-5035i MFP 5000 5000 260
- P-6035i MFP 6000 6000 260
- System Menu Settings 261
- Language 263
- Admin Report Settings 264
- Result Report Settings 265
- Sending Log History 265
- User Property 266
- Cassette/MP Tray Settings 266
- Multi Purpose Tray 267
- Common Settings 268
- Original Settings 269
- Paper Settings 270
- Function Defaults 272
- Item Description 273
- Preset Limit 274
- Error Handling 274
- Measurement 274
- Low Toner Alert Level 275
- Keyboard Layout 275
- USB Keyboard Type 275
- Format SSD 275
- Format SD Card 276
- Display Status/Log 276
- Function Key Usage 276
- Document Box 279
- Internet 280
- Address Book/One Touch 280
- User Login/Job Accounting 281
- System/Network 284
- Optional Network 289
- Network Interface (Send) 291
- Interface Block Setting 291
- Security Level 292
- RAM Disk Setting 292
- Optional Memory 293
- Data Security 293
- Date/Timer/Energy Saver 294
- Adjustment/Maintenance 297
- User Authentication and 299
- Accounting (User Login 299
- Job Accounting) 299
- Enter the user information 304
- Check the user information 305
- Changing User Properties 307
- Change the user properties 308
- 2 Press [Save] 310
- User Account Lockout Setting 311
- Setting Printer Driver 313
- Setting TWAIN Driver 314
- Setting WIA Driver 315
- Setting FAX Driver 316
- Local Authorization 317
- Group Authorization Settings 318
- Group List 319
- Register the group 320
- Obtain NW User Property 321
- Simple Login Settings 323
- Simple Login Setup 324
- Register the user 326
- ID Card Settings 327
- Login/Logout 329
- Overview of Job Accounting 330
- Enabling Job Accounting 331
- Job Accounting Access 332
- Setting an Account 333
- Restriction Items 335
- Applying Restriction 335
- Editing an Account 336
- 3 Press [Save] 337
- Deleting an Account 338
- Job Accounting for Printing 339
- Computer 342
- Configuring Job Accounting 343
- Print Accounting Report 345
- Print the report 346
- Using Job Accounting 347
- Unknown ID Job 348
- 10 Troubleshooting 349
- Regular Maintenance 350
- Registration Roller 351
- Toner Container Replacement 353
- IMPORTANT 354
- Waste Toner Box Replacement 356
- Troubleshooting 358
- Responding to Messages 363
- Responding to Send Error 371
- Clearing Paper Jams 374
- Precautions with Paper Jams 375
- Cassettes 1 to 5 376
- Duplex Unit 377
- Inside the Machine 378
- Document Processor 380
- 11 Appendix 382
- Optional Equipment 383
- Report (page 8-6) 386
- (6) HD-6/HD-7 "SSD" 388
- 5 Fix it with the (2) screws 389
- Optional Applications 391
- Character Entry Method 393
- Number/Symbol Entry Screen 394
- Entering Characters 395
- Basic Paper Specifications 396
- Condition 397
- Ingredients 397
- Supported Paper Sizes 397
- Smoothness 398
- Basis Weight 398
- Moisture Content 398
- Other Paper Specifications 399
- Special Paper 400
- Envelopes 402
- Thick Paper 402
- Colored Paper 403
- Preprinted Paper 403
- Recycled Paper 403
- Specifications 404
- Appendix > Specifications 405
- Copy Functions 406
- Printer Functions 406
- Scanner Functions 407
- Glossary 409
- TA Triumph-Adler GmbH 421
- Betriebsstätte Norderstedt 421
- Ohechaussee 235 421
- 22848 Norderstedt 421
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